Not surprisingly, the recent hack that left over 100 million accounts compromised across PSN and SOE services has taken a hefty toll on Sony’s financial outlook. In a revised earnings report issued today, the company said it expects outage costs to total $171 million. That’s a conservative estimate, not including possible lawsuits and disputes arising from misuse of credit card numbers.

The breakdown is as follows:

• The current estimated cost of the personal information theft protection program for customers. “This program includes a set amount of insurance to cover a certain amount of identity theft losses that may be incurred by our customers in certain regions within a set period with respect to misuse of their personal information.”
• Costs of welcome back programs that offer customers certain services (such as games, music and videos) for free
• Customer support costs
• Network security enhancement costs
• Legal and expert costs
• The impact on our profits due to a possible future revenue decrease

To date, Sony says it has yet to “confirm any misuse of credit cards from the cyber-attack.”

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